Privacy Policy | Solar Panel Cleaning San Mateo

Who we are

This Privacy Policy explains how Solar Panel Cleaning San Mateo (“we,” “us,” or “our”) handles information collected through solarpanelcleaningsanmateo.com. We provide solar panel cleaning and maintenance services in San Mateo, California and the surrounding San Mateo County area.

Information we collect

We collect only the information you choose to give us, which may include:

Your name and contact details (email, and a phone number if you provide one);
The content of messages you send us through our website contact form or our on-site “Web SMS” chat;
Details about your property and solar array that you share so we can prepare a quote;
Basic, non-identifying analytics data (see “Analytics” below).

How we contact you (SMS)

Our primary contact channel is text message (SMS). When you tap a “Text Us” button or use our on-site Web SMS chat, you are choosing to contact us. If you provide a phone number, we may reply by SMS solely to respond to your request, provide a quote, and schedule service. We do not sell your phone number, and we do not send marketing texts to numbers that have not asked to hear from us. You can ask us to stop contacting you at any time and we will honor the request.

How we use your information

To respond to your inquiries and provide quotes;
To schedule, perform, and follow up on solar panel cleaning and maintenance services;
To improve our website and services.

We do not sell your personal information.

Analytics

We use privacy-respecting analytics tools (such as Google Analytics and Microsoft Clarity) to understand how visitors use our site. These tools may set cookies and collect aggregated, non-identifying usage data. You can block cookies through your browser settings.

Your California privacy rights

If you are a California resident, the CCPA/CPRA gives you the right to know what personal information we collect, to request deletion of your information, and to opt out of any sale of personal information (we do not sell personal information). To exercise any of these rights, email us at info@solarpanelcleaningsanmateo.com.

Data retention & security

We keep your information only as long as needed to provide our services and meet legal obligations, and we take reasonable measures to protect it. No method of transmission over the internet is completely secure.

Contact us

Questions about this policy? Email info@solarpanelcleaningsanmateo.com or reach us at 220 S Norfolk St, San Mateo, CA 94401.